• Standard cancellation policy

    • The Lessor hereby agrees to the following Cancellation Policy which shall be implemented between Flyspaces, the Lessor and the Member-Lessees with respect to the full-payment made any Member-Lessee:

      Fast-Paced Products: Meeting Rooms, Training Rooms, Event Spaces and other products that make use of FlySpaces' online payment system.

      a)    In case of cancellation by the Member-Lessee after a booking is confirmed and at more than 48 hours prior to the date of use of the Space, the Member-Lessee shall forfeit 20% of the total expected charges. FlySpaces will reimburse the client 80% of the charges and in this case there is no revenue sharing with the Lessor.

      b)    Once the booking is confirmed and paid online, in case of cancellation by the Member-Lessee at 48 hours or less prior to checking in at the premises, it is considered a “No-Show”. The full amount paid by the Member-Lessee will be forfeited and Flyspaces will transfer the standard revenue share to the Lessor.

      Slow-Paced Products
      : Private Offices and select products wherein sales commission is routed via the Lessor.

      The Lessor may decide to apply its own cancellation policies on certain products listed on the platform to govern the lease agreement with Member-Lessees. Such policies should  be agreed upon by Flyspaces. The cancellation policy shall be made available to the Member-Lessees. Unless the Lessor provides an alternative Cancellation Policy, Flyspaces’s standard cancellation policy applies.


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