Customer Service: Man or Machine

 

Machines are good at giving you what you don’t know you want. They’ve started to take over various aspects of our daily routines: tasks that would be otherwise tedious and repetitive have been streamlined and automated, yielding an impressive amount of high quality work. Purchase predictions send you offers, streaming services curate personal playlists, and a variety of algorithms tailor their products or placements according to what you don’t even know you want until it’s presented to you at 10% off. You part with some money and move on with your life, unaware that machines keep an eye on your tastes and habits, and inspire purchases with such accuracy and timeliness.

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Entrepreneurship 0 comments

9 Unique Event Spaces in Singapore

Casa Gessi

Singapore is brimming with events and interesting spaces, which is why it might be challenging for your business to stand out with your corporate event or product launch. We discovered these unique event spaces that are each wildly distinct in personality and vibe. Make friends, meet partners, and may you have an unforgettable evening!

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Spaces, Cities 0 comments

#OfficeGoals: Kuala Lumpur’s Most Stylish Offices

Looking for a workspace in Malaysia? We know you won’t settle for anything less than the coolest office space or coworking space. As the first to hear about the latest and greatest spaces, we’ve put together a list of recommendations with some of our best picks in Kuala Lumpur that you’ll be proud to work in!

 

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Worklife, Featured Spaces, Cities 0 comments

Office Interior Photography: Expert Tips for Business Owners

Image credits: WeWork

 

So you’re renting out your office space, but don’t have the budget for a professional interior photographer. Good news: you don’t need expensive equipment to take good photos! Phone cameras have evolved to capture images with a quality that rivals DSLRs from years ago. We’ve come up with a few essential tips for taking a good photo of your office space with the intention to list them online or make your photos Instagrammable.

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Spaces, Skills 0 comments

Modern Offices and the Future of Workspaces

Regus in One Raffles, Singapore

 

New companies - tech startups in particular - prefer serviced offices with all of the necessary amenities. A team can simply come in and start working compared to a traditional office space where businesses sacrifice a large portion of their capital on a space deposit and in developing their office space from scratch. In this fast-paced, bootstrapping age, time is not only money, but a company’s lifeblood.

 

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Spaces, Featured Spaces 0 comments

Beautiful Office Spaces in Southeast Asia Under $2500

Finding an affordable office space for your new business in a good location is difficult. To help out, FlySpaces has compiled a list of cost-effective offices in key cities of Southeast Asia. These office and coworking spaces are not only strategically located in the busy and talent-rich Business Districts, they also all have unique features that suit every type of team.

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Spaces, Featured Spaces, Cities 0 comments

Key Tools You Need to Set Up a BPO in the Philippines

by Julie Ng

Customer care can make or break a brand’s reputation. Reviews, returning customers, and even product evangelism depend on your front-liners. The effort of your marketing team may as well be a waste of money if the customer support is poor, inefficient, or, worse, rude. Companies risk overworking their support team due to its flood of demands. As a result, customer feedback gets ignored. Valuable information gets lost.

As businesses grow and gain users or customers, the core support team may not be able to handle its tsunami of inquiries. This is a good problem to have or it can mean a painful death for a company that is collapsing under the weight of its success. The difference is how they handle it. This is where outsourcing comes in.

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Spaces, Featured Spaces, Entrepreneurship, Cities 0 comments

​Work and Play in Jakarta: Low-Key Workspaces for the Adventurous

By Julie Ng

Whether you’re from overseas looking to experience the real Jakarta or a local trying to get to know your own place better after work or in the weekend, here’s a guide for you.

First of all, mobile culture (in both the digital and transient sense) is rapidly dismantling the partitions and cubicles of traditional office spaces. Thanks to wifi and coworking, there is no need to give up hours of your life being stuck in traffic trying to reach that one office in that famous building in that famous business district.

We’ve spoken enough about the cosmopolitan hubs of our cities. So if wifi and power outlets are all you need, how about a change of scenery? Let’s get out of the shadows of these skyscrapers and explore the "hidden secrets" of Jakarta!

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Spaces, Community, Cities 0 comments

WeWork Lands in Southeast Asia

Weihai Lu, Shanghai, China

By Julie Ng

 

WeWork and FlySpaces share the goal of easing the growing pains of small businesses by providing workspace solutions. It's no longer just about growing fast but growing strong. WeWork understands that aside from a space that is beautifully and thoughtfully constructed, an authentic team culture, enriching challenges, and work-life balance is conducive for productivity. These elements are crucial for companies with the elusive-but-attainable dream of becoming the next unicorn. And FlySpaces will help bring that to Southeast Asia!

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Spaces, Industry News, Community, Cities 0 comments

Manila's Best Cafes to Unwind After Work

By Julie Ng

Image credit

This isn’t about which cafe in Manila has the best coffee. We can argue for ages about that (appropriately, in a cafe)! The FlySpaces Team decides to compile a list of good cafe spaces to hang out after work, particularly in the CBD areas. Many of you may prefer drinks, but for some of us, a long evening of conversation and maybe some pastries are all we need.

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Spaces, Featured Spaces, Cities 0 comments

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